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Inbound Call Center Representative
On-site- Detroit, Michigan, United States
$19.5 - $30 per hourCSR
Job description
Job Title: Inbound Call Center Representative
Company: The One Agency
Location: Detroit, MI
About Us:
At The One Agency , we understand the intricacies of tax laws and the importance of accurate financial planning. Our team is dedicated to providing personalized tax consultation services that cater to your unique needs, ensuring compliance while optimizing your financial health.
Job Description:
We are seeking a friendly and efficient Inbound Call Center Representative to join our team in our Detroit office. The Inbound Call Center Representative will be the first point of contact for clients, providing outstanding service and support to address their insurance needs and inquiries.
Pay range:
$19.50 - $30.00 hourly
Responsibilities:
Job requirements
- High school diploma or equivalent; associate's degree or higher preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in computer skills, including Microsoft Office and CRM software.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement
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